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Cookies Policy
Playmax Casino operates under a gaming licence issued by the Curaçao Gaming Control Board, reference number OGL/2023/176/0095, and uses 256-bit encryption with a Google Trust Services SSL certificate to protect all data transfers.
About cookies
Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device. They allow the website to recognise your browser or device and remember certain information. Similar technologies, such as pixels, tags, software development kits and local storage, can perform related functions. In this policy, we use the term cookies to refer to cookies and similar technologies unless a different meaning is clear from the context.
Cookies can help a website operate correctly, remember choices, improve performance and provide information about how visitors use its pages. Some cookies are placed by the website you are visiting, while others may be placed by service providers that support website functionality, security, measurement or communications. The technologies used may change over time as our website and services develop.
This policy applies to cookies used on Playmax Casino websites and related online services where this policy is displayed. It should be read together with our Privacy Policy, which explains how personal information may be collected, used, stored and disclosed. Other notices may apply to particular products, promotions or account features.
By continuing to use the website, you may allow cookies that are necessary for its operation and, where applicable, any other cookies selected through the cookie preference tool. Where consent is required, we will seek it in accordance with applicable requirements. You can change your choices or adjust your browser settings at any time, although some website features may not work as intended afterwards.
Types of cookies we may use
Strictly necessary cookies
Strictly necessary cookies support the basic operation, security and reliability of the website. They may help maintain a secure session, remember information needed as you move between pages, protect forms, manage traffic, identify unusual activity and support account or login functions. Without these cookies, parts of the website may not be available or may not operate properly. Because they are needed for core functions, they may not be removable through every cookie preference option.
Functional cookies
Functional cookies help the website remember choices you make, such as language, region, display preferences or other settings. They may also support features that you request, including certain forms or interactive tools. If you disable these cookies, the website may still be available, but you may need to repeat some selections or use a more basic version of a feature.
Analytics and performance cookies
Analytics and performance cookies help us understand how visitors use the website. They may provide information such as which pages are viewed, how visitors move through the site, whether pages load correctly and whether a feature is being used. We use this type of information to identify technical issues, improve content, assess website performance and make the online experience easier to use. Information collected for these purposes may be combined or reviewed in a form that does not directly identify you.
Advertising and measurement cookies
Where used and permitted, advertising or measurement cookies may help us understand the effectiveness of marketing activity, limit repeated advertising, measure interactions with campaigns or show content that is more relevant to a visitor. These cookies may be provided by us or by third-party service providers working on our behalf. We do not treat the availability of these cookies as permission to send unlawful or unsuitable marketing. Marketing communications remain subject to applicable rules and your communication preferences.
Security and fraud prevention technologies
Cookies and similar technologies may be used to protect accounts, detect automated or suspicious activity, prevent misuse and support the integrity of our services. These technologies can help us assess whether a request is genuine and whether activity appears consistent with normal website use. Disabling them may affect our ability to provide secure access or may cause additional verification steps.
How cookies are managed
When you first visit a website that uses optional cookies, you may be shown a cookie banner or preference tool. This tool may allow you to accept, reject or select categories of optional cookies. Your settings may be stored in a cookie or similar technology so that the website can remember your decision. If you clear your browser data, use another browser or change device, you may be asked to make your choices again.
You can also manage cookies through the settings in your browser or device. Most browsers allow you to view, block, delete or restrict cookies. The available controls vary between browsers and devices. Browser help pages normally explain how to manage these settings. You may also be able to use private browsing tools, although these do not necessarily prevent all technologies from operating and may not retain your preferences.
- Blocking all cookies may prevent you from signing in, completing forms or using account-related functions.
- Deleting cookies may remove saved preferences and require you to repeat choices on future visits.
- Rejecting optional cookies may reduce personalisation and limit information available for website improvement.
- Device and browser controls may need to be applied separately on each device you use.
- Some third-party technologies may have their own preference or opt-out controls.
Where a cookie preference tool is available, it is the preferred way to change your choices for optional cookies on the relevant website. Your choices do not usually affect cookies that are essential to provide a service you have requested. If you have an account, certain settings may also be controlled through account or communication preference areas, where those controls are available.
Cookie settings do not replace broader privacy choices. For example, changing browser settings may not remove information that was collected before the change, and it may not stop all forms of online measurement. The Privacy Policy provides further information about personal information and the rights or choices that may apply to you.
Third-party services, retention and updates
We may use carefully selected service providers to host, secure, analyse, maintain or support parts of the website. These providers may use cookies or similar technologies in accordance with our instructions, their contractual obligations and applicable law. Some providers may act independently under their own privacy policies. We do not list every provider in this policy because the services and technologies used may change, but the relevant cookie preference information should identify available categories where applicable.
Cookies may be session cookies or persistent cookies. Session cookies generally remain on your device only while your browser is open and are removed when the session ends. Persistent cookies remain for a set period or until they are deleted. The length of time a cookie remains on your device depends on its purpose, settings and the provider responsible for it. We aim to retain cookie-related information only for as long as reasonably needed for the relevant purpose, security requirement or legal obligation.
Cookies may be associated with information such as a device identifier, browser type, approximate location, pages viewed, referral source or interaction with a website feature. Depending on the technology and circumstances, this information may be personal information under Australian law. We handle information in accordance with our privacy practices and take reasonable steps to protect information against unauthorised access, misuse, loss or disclosure.
We may update this Cookies Policy when our website, technologies, services or legal obligations change. The latest version will be made available on this page, with the updated date shown where appropriate. If a change is significant, we may provide an additional notice or request a new consent where required. You should review this page from time to time so you remain informed about how cookies are used.
If you have a question about this Cookies Policy, your cookie choices or the handling of personal information, please use the available support or privacy contact channel provided on the website. We will consider requests in accordance with applicable Australian privacy requirements and may need to verify your identity before responding.